In the provision of our services, our Group strongly believes in delivering superior quality products to meet our clients’ requirements and to ensure buyers’ satisfaction. In addition, we also believe that our stringent QMS will allow us to deliver quality works within the contract period, thereby better positioning us as capable and reliable building contractors in Malaysia.

To this end, we have established a QMS that meets the requirements of MS ISO 9001. In 2000, our QMS was assessed and certified to have complied with the requirements of MS ISO 9002:1994 for the scope involving the provision of construction services for high-rise and low-rise residential, commercial and industrial buildings. In 2003, our Group’s QMS obtained the ISO 9001:2000 accreditation for the same scope. The accreditation was subsequently updated to MS ISO 9001:2008 in 2009 and renewed in 2012 and 2015.  In 2018, our QMS was upgraded to the MS ISO 9001:2015. 

Our MS ISO 9001:2008 accreditation for the provision of construction services for high-rise and low- rise residential, commercial and industrial buildings underscores our Group’s commitment to consistently provide services that meet the applicable statutory and regulatory requirements. The application of MS ISO 9001:2015 aims to enhance client satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to client and applicable statutory and regulatory requirements.

In addition, our Group has been actively participating in building construction projects that are assessed under both CONQUAS and QLASSIC by the Building Construction Authority of Singapore (BCA) and the Construction Industry Development Board of Malaysia (CIDB) respectively. To date, we have successfully participated in  54  CONQUAS-assessed and 12  QLASSIC-assessed projects. CONQUAS scores of 80.0% and above were obtained under the ‘architectural’ category for 19 projects while QLASSIC scores of above 80.0% were obtained for  6 projects that we were involved in. In certain projects, if a CONQUAS score of 80.0% and above is achieved, we are rewarded with an incentive ranging from 0.25% to 1.00% of the contract sum. These accreditations have served to highlight our Group’s ongoing commitment in providing high quality construction services and further strengthened our clients’ loyalty and faith in our capabilities.

With our motto “Your Partner in Construction”, our Group places great emphasis on the relationship with our clients, and believes that maintaining a good rapport with them is key to sustaining our Group’s performance. Our Group strives to complete projects within the contract period and at the same time maintain a high quality of work in order to foster trust and further cement our relationship with existing clients.

The quality of our work has been recognised by our clients, and this has enabled us to maintain a positive working relationship with our clients in excess of 10 years. A few of our noteworthy clients are subsidiaries of various property developers including Engtex Group Berhad, Gamuda Berhad and S P Setia Berhad. These clients have awarded contracts to us for multiple construction projects over the years. This network of clients and the relationship that we have established serve a good foundation for us to develop and grow our business.

In addition, we have also established a positive working relationship with other property developers including Eco World Development Group Berhad, Lum Chang Holdings Limited, Mah Sing Group Berhad, Mitraland Group Sdn Bhd, Paramount Corporation Berhad, Plenitude Berhad, Perdana Parkcity Sdn Bhd, Selangor Dredging Berhad, Tropicana Corporation Berhad and UEM Sunrise Berhad.

Given our track record of repeated work engagements from our existing clients, we believe that we are well-positioned to develop and sustain our business and capture additional opportunities from these returning clients. At the same time, we believe that the goodwill generated among these existing clients may also be converted to potential business opportunities through recommendations to other prospective clients. Furthermore, our past collaboration with various known companies within the property development industry also helps to strengthen our reputation in the local construction scene.

Our ability to compete effectively lies, amongst others, with the strength of our key management team. Our Group has in place, an experienced key management team comprising capable and qualified professionals with extensive management, operating and in-depth industry knowledge and hands-on experience in their respective fields.

Our Group is led by our Managing Director and Deputy Managing Director, Lim Ooi Joo and Teo Hock Choon, who each of them have over 30 years of work experience in the construction industry. Our Group has benefited from their leadership, along with their network of business contacts built throughout the years of working in the industry. With their hands-on experience in the construction industry, Lim Ooi Joo and Teo Hock Choon have a better understanding of our clients’ requirements and needs, which enables us to build good rapport with our clients.

They are supported by our key management team consisting of qualified personnel, each possessing varying years of experience in their respective fields including project management, health and safety, financial control, contracting, administrative works and purchasing. Their presence and leadership within our Group can help to ensure smooth internal operations and sound business decision making process. At the same time, the key management team is also comprised of personnel with a balanced mix of experience, some of whom are being groomed for future leadership positions as part of our internal succession plans.